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Seller's help center
Premium Memberships Subscriptions
Where can I check my active subscriptions?
- Scroll your cursor to ‘My Subscription’ on your top navigation bar
- From the drop-down menu, click on ‘Subscription Status’
- You will be redirected to the ‘My Subscription’ page
- Here, you can view all your active subscriptions
How can I renew my subscription?
On the ‘My Subscriptions’ page, you can view the ‘Renew’ option in front of the membership package you have purchased. Click on the ‘Renew’ button and follow the steps to make payment and renew your package.
What are the different paid packages available on ExportersIndia.Com?
- Basic Package: Has three packages: Gold, Platinum, and Platinum+. Creates a basic template based website
- Star Package: V-Trust Certificate and a fully-optimized and dynamic website for business visibility
- Global Package:Greater visibility and access to a larger number of buy leads for business growth
How do I upgrade my membership?
- On ‘My Subscription’ page, view the membership package that is active presently.
- In front of that package, you can click on the ‘Upgrade’ button.
- You will be redirected to the ‘Upgrade Membership’ page.
- You can view the membership packages into which you can upgrade your current membership.
- Choose the plan you like and click on the ‘Place Your Order’ button.
What is Banner Advertisement?
Banner advertisement highlights your business on homepage and other important pages of ExportersIndia.Com. It is a sure shot way to get more visibility and response from the buyers on this portal. It will redirect the buyers to your website to increase your buyer traffic.
What is V-Trust Certificate?
V-Trust is a trust stamp issued by ExportersIndia.Com to its members whose business details and documents have been verified by our team. It proves the legitimacy and existence of your business and helps you win the trust of your potential buyers.
How do I get a V-Trust stamp?
Only those who take the ‘Star’ or the ‘Global’ package get the V-Trust stamp after complete verification of their business.
How do I update my V-Trust details?
- Scroll your cursor to ‘My Profile’
- From the drop-down menu, select ‘V-Trust Certificate’
- You will be redirected to the ‘V-Trust Certificate Details’ page
- Here, you can view the details that you have already updated
- Click on ‘Update V-Trust Details’ button on the bottom
- You will be redirected to the ‘V-Trust Certificate Form’
- Here, you can fill in the company name, registration number, business type, year of establishment, legal status of business, etc.
- You can also browse the document files for each detail you add for verification
- In case, you want to add more details, click on ‘+Add More Details’
- Enter the title and value and browse the file to add other information about your company
What are ‘Add-On Services’?
Add-on services are the services you can avail to increase your online business visibility on ExportersIndia.Com. Various Add-On Services available on ExportersIndia.Com:
Live Chat
V-Trust Certificate
Flip Book
Responsive Website
How do I avail any ‘Add-on Service’?
- Scroll your cursor to ‘My Subscription’ on the top navigation bar
- From the drop-down menu, select ‘Add-On Services’
- You can view all the add-on packages that you can avail
- Select the add-on service that you want
- Click on ‘Proceed to Buy’
- Follow the payment steps to successfully purchase the ‘Add-on Services’